The following Terms and Conditions of Sale apply to all deliveries unless otherwise agreed upon in writing. MOXIE ENTERPRISES does not accept conflicting business terms.
MOXIE ENTERPRISES upholds the highest moral values and business ethics. Once a contract is established, we are committed to strict adherence to the agreed-upon terms regarding product quality, packaging, delivery timelines, and any other specific requirements of our customers.
Our prices remain stable for one year. After this period, prices may be subject to change due to fluctuations in the international steel market.
There is no minimum order quantity required.
A 50% advance payment is required at the time of order confirmation.
The remaining balance must be paid before delivery.
Customers are welcome to inspect their items before finalizing the payment.
Ownership of goods remains with MOXIE ENTERPRISES until full payment is received.
Freight and shipping charges may apply based on the delivery requirements unless stated otherwise.
Every effort is made to ensure secure packaging. However, customers must inspect their order immediately upon receipt.
Any loss or damage should be reported to the forwarding agent.
Concealed loss or damage must be reported within 3 days of receipt.
Returns are not accepted without prior notice. Please contact our customer service team to obtain an invoice number before returning any product.
MOXIE ENTERPRISES reserves the right to inspect returned goods before issuing credit.
Special order products or items sold on a non-return basis are not eligible for return.
Returns must be made within 21 days of the invoice date.
Our technical support team ensures prompt and reliable repairs.