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Privacy Policy

 

1. Introduction & Scope

 

Last Updated: September 2, 2025
Effective Date: March 3, 2004

This comprehensive privacy policy establishes the framework through which Moxient.com ("we," "us," or "our") collects, processes, and safeguards the personal information of visitors to our website located at https://www.moxient.com. This document outlines our compliance with global data protection regulations including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws 10. By accessing and using our website, you acknowledge that you have read and understood the practices described in this policy, and you consent to our legitimate data processing activities in accordance with this disclosure.

This policy applies to all information collected through our website and any related services, sales, marketing, or events, and it extends to all visitors, users, and potential customers. We are committed to transparency in data handling and have implemented organizational and technical measures to ensure that your personal information remains secure. For the purposes of this policy, "personal information" refers to any data that identifies, relates to, describes, or can be associated with a particular individual, including but not limited to names, email addresses, identification numbers, and online identifiers 6.

 

1.1 Table of Contents

 

  1. Introduction & Scope

  2. Information We Collect

  3. How We Use Your Information

  4. How We Share Your Information

  5. Data Security & Retention

  6. Your Privacy Rights

  7. Policy Updates

  8. Contact Information

  9. SEO Optimization Elements

 

2. Information We Collect

 

2.1 Personal Information You Provide

 

At Moxient.com, we collect several types of personal information that you voluntarily provide when interacting with our services. This includes:

  • Contact and identity data: When you register for an account, complete forms, or contact our customer support, we collect information such as your name, email address, phone number, company name, and professional title 6.

  • Payment information: When making purchases on our platform, we collect necessary payment data, including credit/debit card numbers, billing addresses, and other financial information necessary to process transactions. All payment data is stored by our secure payment processors 6.

  • Communications content: When you contact us directly, we may receive additional information such as the contents of your messages, attachments you send us, and any other information you choose to provide 3.

  • User-generated content: Information you post publicly on our website, including comments, reviews, or other materials you choose to share through our services.

 

2.2 Information Collected Automatically

 

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

  • Device and technical information: Your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country location, and other technical information 6.

  • Usage data: Information about how you use our website, including pages viewed, time spent on pages, links clicked, search queries, and other actions you take within our services.

  • Location data: We may collect approximate location information based on your IP address to customize your experience and comply with regional regulations.

 

2.3 Cookies and Tracking Technologies

 

Like most commercial websites, Moxient.com uses cookies and similar tracking technologies to collect and store information about your interactions with our site 3. These technologies help us:

  • Provide, operate, and maintain our website

  • Remember your preferences and settings

  • Analyze how our services are used

  • Deliver targeted advertising and measure its effectiveness

  • Protect against fraudulent activity

We use the following types of cookies:

  • Essential cookies: Required for basic site functionality and security

  • Functional cookies: Enable enhanced functionality and personalization

  • Analytics/performance cookies: Help us understand how visitors interact with our website

  • Advertising cookies: Used to deliver relevant ads and track ad performance

You can control cookies through your browser settings, though disabling certain cookies may impact your experience with our website 3.

 

3. How We Use Your Information

 

3.1 Primary Purposes

 

We process your personal information for multiple business purposes based on our legitimate business interests, your consent, and compliance with legal obligations:

  • Service provision and account management: To create and maintain your account, provide our services, process payments, communicate with you about your account, and provide customer support 6.

  • Website improvement and analytics: To analyze usage trends, monitor and analyze the effectiveness of our website, and develop new products, services, features, and functionality 6.

  • Marketing and communications: To send administrative information, marketing and promotional communications, and other updates about our services, in accordance with your marketing preferences 6.

  • Security and fraud prevention: To protect our services, authenticate users, prevent fraudulent transactions, monitor against theft, and protect against malicious activity 6.

  • Legal compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to exercise or defend our legal rights 10.

 

3.2 Legal Bases for Processing (GDPR)

 

For users protected under the GDPR, we rely on the following legal bases for processing your personal information:

  • Consent: When you have given us specific permission to process your personal information for particular purposes

  • Contract performance: When processing is necessary to fulfill our contractual obligations to you

  • Legitimate interests: When processing is necessary for our legitimate business interests, provided they don't override your fundamental rights

  • Legal obligation: When processing is necessary to comply with our legal obligations 610

 

4. How We Share Your Information

 

4.1 Third-Party Service Providers

 

We may share your personal information with third-party vendors and service providers who perform services on our behalf and require access to such information to carry out their work. These include:

  • Payment processors: Companies that handle payment transactions on our behalf

  • Cloud hosting providers: Services that host our website and data storage systems

  • Analytics providers: Services that help us understand how our website is used

  • Marketing platforms: Tools that assist with email marketing and advertising campaigns

  • Customer support services: Providers that help us manage customer inquiries 6

All third-party service providers are contractually obligated to protect your personal information and are prohibited from using or disclosing your information for any purpose other than providing services to us 7.

 

4.2 Legal and Business Transfers

 

In certain circumstances, we may disclose your personal information:

  • Legal requirements: When required by law, court order, or governmental regulation, including to comply with legal processes and to respond to requests from public and government authorities 9.

  • Business transfers: In connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control (in whole or in part) 2.

  • Protection of rights: When we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request 9.

 

4.3 International Data Transfers

 

For global operations and compliance, we may transfer, store, and process your information in countries other than your country of residence, including the United States. When we transfer personal information across borders, we implement appropriate safeguards in accordance with applicable data protection laws, such as standard contractual clauses 10.

 

Table: Categories of Third Parties With Whom We Share Information

Category of Third Party

Purpose of Sharing

Information Shared

Payment Processors

Process financial transactions

Payment information, contact details

Cloud Service Providers

Data storage and hosting

All categories of personal information

Analytics Providers

Website usage analysis

Device information, usage data

Marketing Platforms

Promotional communications

Contact information, marketing preferences

Customer Support Services

Handling customer inquiries

Account information, communication content

 

5. Data Security & Retention

 

5.1 Security Measures

 

We implement comprehensive security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data transmitted to and from our website

  • Access controls: Limiting access to personal information to authorized personnel only

  • Network security: Implementing firewalls and intrusion detection systems

  • Regular security assessments: Conducting periodic testing and evaluation of our security measures

  • Employee training: Providing regular privacy and security training to our staff 6

While we implement robust safeguards, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security but we commit to maintaining appropriate administrative, physical, and technical safeguards to protect your information 7.

 

5.2 Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention practices include:

  • Maintaining records for legal compliance and business purposes

  • Retaining information for ongoing business relationships

  • Keeping records to resolve disputes and enforce our agreements

  • Regularly reviewing our retention practices to ensure compliance 10

When we no longer need to process your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

 

6. Your Privacy Rights

 

6.1 Rights Under Various Privacy Laws

 

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

  • Right to know/access: The right to request information about the categories and specific pieces of personal information we have collected about you 3.

  • Right to correction: The right to request correction of inaccurate or incomplete personal information we maintain about you.

  • Right to deletion: The right to request deletion of personal information we have collected from you, subject to certain exceptions 3.

  • Right to opt-out: The right to opt-out of the sale or sharing of your personal information, targeted advertising, and profiling 6.

  • Right to data portability: The right to receive your personal information in a structured, commonly used, and machine-readable format 6.

  • Right to withdraw consent: Where we rely on consent for processing, the right to withdraw that consent at any time 10.

  • Right against discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

 

6.2 Exercising Your Rights

 

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframes required by applicable law 6.

Before processing your request, we may need to verify your identity to protect your information from unauthorized access. This verification process may require you to provide additional information to confirm your identity 10.

 

7. Policy Updates

 

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will revise the "Last Updated" date at the beginning of this policy and, in some cases, we may provide more prominent notice 9.

We encourage you to review this policy periodically to stay informed about our information practices. Your continued use of our website after any modifications to this privacy policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy 9.

 

8. Contact Information

 

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us at:

Moxient.com
Email: info@moxient.com
Website: https://www.moxient.com/contact-us
Address: Industrial Plot 38, Wazirabad Road, Model Town, Ugoke, Sialkot-51310, Pakistan.

We are committed to resolving any concerns about your privacy and our collection and use of your personal information. If you have a concern that we have not addressed satisfactorily, you may contact your local data protection authority if applicable 6.

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